What We Do
Family Matters Parent Training and Information Center, a federally funded Parent Training Center, exists to provide education, support, resources, and community linkages for families navigating the Special Education system, experiencing key educational transitions, and seeking needed supports and services in the school and community. We work with students with disabilities and their families to ensure they understand their educational rights under IDEA (Individuals with Disabilities Education Act), and can fully participate in the Special Education process.
We aim to ensure families and self-advocates have the information and resources needed to access the services and supports they need. We strive to support families seeking a positive, inclusive, and individualized educational experience for their children. We are one of two federally funded Parent Training and Information Centers in the state of Illinois.
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Exciting News from Family Matters PTIC!
Beginning October 1, 2025, Family Matters Parent Training and Information Center (FMPTIC) will expand our services to cover the entire state of Illinois. We will be the only federally funded Parent Training and Information Center (PTIC) in Illinois, funded by the U.S. Office of Special Education Programs (OSEP).
Our mission remains the same: to provide high-quality, family-centered support for parents and caregivers of students with disabilities as they navigate the special education system. Through this expansion, we will continue offering:
· Individualized 1:1 support for families
· Educational workshops and webinars
· IEP reviews and guidance
· Resources and tools to empower families and strengthen school partnerships
As we grow, we ask for your patience while we onboard new staff and implement statewide service expansion efforts. We are excited to connect with families, educators, and communities across Illinois, working together to ensure that every child with a disability has the support they need to thrive.
We look forward to this next chapter and to serving families across our entire state!
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Our programs focus on providing accurate information and guidance on Special Education services, Individual Education Plans, 504's, and other key educational processes. We ensure that families and self-advocates have the information and resources they need to partner effectively with their school team and to advocate for the unique needs of their child.
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Fundraisers and events help us raise awareness and generate crucial resources to serve our community. Join us at our next event and see how you can get involved.
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Improve your community by joining our cause. You'd be surprised what a huge difference your time can make. Join us to support families as they work to learn and fully participate in the education of their child with disabilities.
Our Impact This Year
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Families Helped
5,241
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Trainings Provided
93
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Dollars Raised
$10,038.08
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Volunteers Added
75